Customer’s Reviews


Douglassville, PA
Fast, communicative, friendly and quality work
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Camp Hill, PA
Skip is knowledgeable and patient as well as understanding. Our best experience of many.
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Reading, PA
David Dedman, my Project Manager! He was amazing through a very stressful process that I understood next to nothing about. In addition to the crew doing a great cleanup job, he assisted me through the insurance process. He is very knowledgeable. I can't say enough about the service that was provided, by him, the technicians & the cleanup crew. Top notch.
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Lancaster, PA
ServiceMaster has been wonderful! After the shock of going through a fire with smoke damage, we were assisted by a team of ServiceMaster employees who were kind, respectful and patient with us as they cleaned, organized and restored our home. We were able to return to our home in a few months. We had additional work where the fire took place, and they did a great job with the continued work as well. Each person we dealt with was knowledgeable and would ask us how we wanted things and made sure what was done was to our satisfaction. We can not say enough good things about this Company. Skip, John and crew are some of the best people we’ve ever worked with.
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Response From ServiceMaster Assured Cleaning
February 28, 2023
Karen - I am so glad ServiceMaster was there for you when needed. Thank you for the AWESOME review.

Pottstown, PA
We had a great experience. They were quick to come out and assess the problem and get the clean up started.
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Response From ServiceMaster Assured Cleaning
November 22, 2022
Thank you Nicole for the great review on ServiceMaster. I am so glad we were able to help determine the water source and get your home stabilized quickly.

Reading, PA
Reliable, efficient and attention to detail!
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Response From ServiceMaster Assured Cleaning
November 07, 2022
Thank you Chris for the awesome review. Having a water damage at your property is very stressful and we appreciate the trust you put in ServiceMaster Restore to mitigate and repair the damage.

Bethlehem, PA
The quality of workmanship, caring about it, and Skip’s integrity as well as graciousness. He’s “had my back” meaning been willing to work his schedule last minute to accommodate me. Very grateful.
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Response From ServiceMaster Assured Cleaning
November 07, 2022
Thank you Frank for the rave review on your experience with ServiceMaster Restore and your Project Manager Skip.

Bernville, PA
From the first phone call to job completion service was fast and professional. The work involved a real estate transaction so time was of the essence. The owner, Skip, and all his employees were friendly, courteous and professional. The job came out better than I expected.
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Response From ServiceMaster Assured Cleaning
August 03, 2022
Thank you Wayne for taking the time to leave us this amazing review.

Collegeville, PA
extremely nice people. knows what they are doing. gets the job done quick. It was a breeze having them. a little annoying with the fans to dry out after 4 days but we lived and serviced, but it did a super great job and dried out my basement like you couldn't imagine. Very good well done. was extremely happy !!!
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Response From ServiceMaster Assured Cleaning
July 22, 2022
Thank you, Val, for the amazing review and sharing your experience! It made your ServiceMaster Project Manager Jeff Bell’s day. 🙂 I know those air movers can be noisy and annoying but they get the dry out done which prevents any further damage to your structure. It is a priority for our ServiceMaster Restore franchise to put in the work to keep you and all of all customers happy.

Pine Grove, PA
The team that came was very respectful and answered all of my questions and eased my worries. They worked swiftly and completely to tackle the job. They reviewed all procedures with me on arrival and again reviewed what was completed before leaving. The process was smooth and I can’t thank the team enough for their help in cleaning up our damage!
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Response From ServiceMaster Assured Cleaning
July 12, 2022
Thank you Michael for taking the time to review our ServiceMaster Restore franchise in Reading, PA. Your satisfaction is our priority and I am glad ServiceMaster was able to provide all the water mitigation needed to clean up the damage.

Pottsville, PA
same people different claim
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Response From ServiceMaster Assured Cleaning
April 05, 2022
Hi Mike. Sorry to see you had another water loss to deal with, but glad we were able to provide the water restoration / mitigation services needed to get you back to pre-loss condition. As always, your satisfaction is very important to ServiceMaster and we thank you for taking the time to provide feedback.

Boyertown, PA
Very professional, thorough and courteous
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Response From ServiceMaster Assured Cleaning
April 05, 2022
Thank you John for taking the time to give us feedback. Knowing that you were satisfied with the services provided is very important to ServiceMaster.

Schwenksville, PA
No cost follow up if mold remains
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Response From ServiceMaster Assured Cleaning
March 22, 2022
Hi Joe, Thank you for taking the time to submit a response to our survey. ServiceMaster's goal is to have complete satisfaction on all the jobs serviced by our teams. I see you rated the service you received as a 7 out of 10. I would appreciate, if you have the time, understanding where and how we could improve the mold remediation service provided. You can reach me or your Project Manager at our office number of 610-374-1881. Again your satisfaction is very important to us and your input helps us produce a better service - I look forward to hearing from you :). Laura

Reinholds, PA
Professionalism
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Response From ServiceMaster Assured Cleaning
July 12, 2022
Thank you Deborah for taking the time to review our ServiceMaster Restore franchise in Reading, PA. Your satisfaction is our priority.

Birdsboro, PA
Very efficient and professional.
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Response From ServiceMaster Assured Cleaning
January 21, 2022
Thank you Constance for taking the time to give ServiceMaster Restore a review. We appreciate and value your business.

Macungie, PA
Did a great job. Friendly and competent. Will recommend highly.
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Response From ServiceMaster Assured Cleaning
January 21, 2022
Thank you for taking the time to review ServiceMaster Restore. Your business is important to us and greatly appreciated.

Myerstown, PA
Grace and her team were excellent to work with. They were honest, conscientious and extremely thoughtful, going above and beyond to help me with a rough situation.
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Reading, PA
Thoroughness and quality of work were exceptional. Staff were helpful, professional, and caring. Applause!
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Reading, PA
They were very professional and did an amazing job cleaning our basement damage.
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Reading, PA
I like that my floors look better than before the flood. The bad smell is gone and it just feels clean in my basement. Professional and great service. Very good job!
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